The main two products that codeworks have built and managed over the past two years are 'yourcms'. A content management system aimed at small businesses to give them the tools to manage their own website content, and a ticket based helpdesk system aimed at any company who tries to manage incoming issues, e.g. An it support company.
If you know even a little bit about content management systems you might know that there are hundreds you could find on the internet all offering to make your life easier, so you might want to know why ours is any different and why we already host over 250 business websites just in Cardiff.
Our ticket managed helpdesk 'Ticket-it' was launched January 2008 to streamline the process of a local I.T. company who were paying out thousands just to manage incoming calls and issues. We've since launched a website where we're giving this software away free of charge for a limited period of time. If your company is finding it difficult to deal with problems that customers are having or even problems that your own company is experiencing, then you should give Ticket-It a try and find out what clients or departments are using up most of your time and how you can deal with these common problems more effectively.